Frequently Asked Questions

Please read our FAQ before contacting us.

I Don't Like The Taste Of The Liquid?

Unfortunatley items opened and used are non returnable

Do I Pay To Send Back?

Yes, all items returned to us postage will be payable by the customer.

I Have Had A Refund How Long Does It Take?

If paying with PayPal Balance then this can take a day or so. If you have paid via PayPal by card this can take upto 7-10 days we have no control over this

Wrong Item Delivered

We can arrange for this to be sent back once received we will then correct your order and resend

My item Has Leaked Everywhere

We are sorry to hear that at this time please submit a returns form on this page and we will discuss the next steps you will need to take.

Send us an email

Please read our Returns Policy before submitting a return