Frequently Asked Questions
Please read our FAQ before submitting a return.
Unfortunatley items opened and used are non returnable
Yes, all items returned to us postage will be payable by the customer.
If paying with PayPal Balance then this can take a day or so. If you have paid via PayPal by card this can take upto 7-10 days we have no control over this
We can arrange for this to be sent back once received we will then correct your order and resend
We are sorry to hear that at this time please submit a returns form on this page and we will discuss the next steps you will need to take.
Send us an email
Please read our Returns Policy before submitting a return